MeliMaxx will shoulder the burden of your more tedious operations so you can focus on what you do best Making Money! MeliMaxx helps is customers to decrease costs and increase profits. It’s a win-win! Our highly trained and dedicated agents treat your customers like our customers.
Sales campaigns are the lifeblood of any business. If you can’t sell your product or service, you are not going to be in business long. Market penetration and customer acquisition should be your top priorities, with retaining those customers as a close second. It has been the goal of MeliMaxx to provide sales solutions that are aligned with your marketing strategies to make sure that we get optimal results. Here at MeliMaxx, we understand that penetrating your target market doesn't come easy. That is why we design, customize, and manage customer acquisition strategies that will help maximize your revenue. Our team of highly-skilled experienced sales professionals will closely work with you to make sure that we follow your branding guidelines when selling to your target audience. In addition, we know the importance of key performance metrics - such as CSAT (Customer Satisfaction), FCR (First Call Resolution), and Upsell/Cross-Sell opportunities - and how they can impact the overall success of your sales campaign. By hiring MeliMaxx, you can leverage 5 – 8 of our sales professionals for the price of one of your inhouse sales reps. This is one of the many benefits to leverage a call center in the Philippines. Inbound Sales Services When a customer calls the sales line, half of the sale has already been done. The customer may just have questions that they want to be addressed immediately or they just want to hear a voice to reassure them they are making the right decision. It is the job of the sales representative to make sure that they provide accurate information to the customer. With MeliMaxx's team of highly-skilled sales agents, we will ensure that each query is answered and that we provide a value proposition for your product. Inbound sales revolve around marketing focused on being found by your target market. With that, MeliMaxx makes sure that every inbound sales representative is well-trained about the products or services that your company is selling to ensure that all your sales goals are met. Outbound Sales Services Outbound marketing is one of the most cost-effective solutions for businesses that are looking to increase sales. With MeliMaxx’s outbound sales services, you will be provided with solutions that will help you reduce the time and costs being spent on your internal outbound telemarketing campaigns. In addition, it also gives your organization access to all of the benefits that an outsourced contact center has to offer. It’s simply a no brainer to go with MeliMaxx. For every one of your sales force members, you can hire 5 – 8 of MeliMaxx’s agents. Partner With MeliMaxx By partnering with MeliMaxx, you will be able to work with a highly-skilled team of experienced sales representatives who will make sure that every call they receive or make is either converted or added to your lists of future sales. Contact us now and talk with one of our account specialists!
MeliMaxx knows that it is far easier and cheaper to retain the customers you already have. Sadly, many companies are just not getting the message. What they fail to realize is that customer service can be one of the best assets a company can have. How? Customer service drives loyalty and satisfaction - two of the elements that determine a company’s success. As one of the most reputable call centers in the Philippines, we take pride in our extensive experience with various types of contact. All our customer service representatives are trained on a variety of technology platforms and omni channel options. By entrusting your customer service campaign with MeliMaxx, you will be able to provide quality assistance to your customers 24-hours a day and seven days a week, whether through the phone, email, live chat or any other channel of communication. We do this through our state-of-the-art facilities, world-class management approach, proven communication strategies, and frequent and recurring employee training methods. All our fluent English speaking customer care representatives will make sure that your customers will only receive the utmost care using a calm and friendly demeanor regardless of the situation. Customer Care Solutions Voiced Services Here at MeliMaxx, we always make it a point that our customer support services are designed to match the needs of any company no matter how small or big they are. It has been our goal to provide only the highest-quality customer care solutions by using the latest and best technology as well as hand picking the best representatives to service your clients. With regular training and time-tested management practices, our customer services teams will ensure seamless delivery of assistance to your customers all around the world. Non-Voiced Services Aside from providing world-class voiced services, MeliMaxx also offers a wide array of non-voice customer care solutions - from email support, live chat, to any channel of communication that can be used to provide assistance to your growing number of customers. Applying the same high standards that we use in our voiced services, our non-voice solutions are also designed to provide efficient, convenient, and interactive assistance. By utilizing email, live chat, and social media as channels of providing assistance, MeliMaxx is able to provide solutions that are suited for the modern times and meet your customers in the place they feel most comfortable. All our non-voice customer support specialists make sure that the answers they give through live chat instantly are accurate and clear; our email support specialists provide clear instructions that every common user will be able to easily understand. Plus, MeliMaxx sees your customers, as our customers. We learn what your brand is all about so we can effectively promote your brand and goodwill. This is obvious when you see our centers and your logo, banners, and other marketing materials surrounding our representatives. Outsource With MeliMaxx Every successful business owner knows that providing reliable customer care is one of the most important things to determine brand loyalty. Without it, building a customer base that stays loyal to a brand is not possible. Let MeliMaxx help you provide world-class customer care that will help you take over the competition.
Customers no longer separate technical support from a product or service. They see them as integrated into one product or service. And, the technology sector is changing exponentially. A lot of tech products and services are being offered. And for companies in the tech and electronics industry, the purchase is just the beginning of the relationship with the customer. Almost instantaneously, a need for top-of-the-line technical support arises. Providing high-quality technical support service to your customers can be difficult especially if you don’t have enough manpower to cater to the large volume of technical support issues you are facing on a daily basis. Here’s where MeliMaxx can help you. Are you on the lookout for a technical support service provider that offers more than just relaying information? MeliMaxx is the one for you. As one of the leaders in the BPO and outsourcing industry, we provide quality technical support services where representatives explain complex technical terms and concepts to customers that might not have the same knowledge base. Technical Support Solutions Voiced Services Voiced technical support service is one of the most sought-after services that MeliMaxx offers. With our proven track record in providing world-class tech support services, MeliMaxx has gained the reputation as a leading BPO company for any company in the tech and electronics industry. We don’t just put regular IT experts on workstations to assist your customers, we train regular IT specialists to empathize and to translate complex technical terms to words that are well-understood by your customers. Patience, precision, and friendliness are all watchwords for MeliMaxx. Non-voiced Services One of the most important components of technical support is accuracy. Voiced services are great for rapport and contacting but non-voice technical support services sometimes provide a clearer and more concise way of providing solutions. With MeliMaxx, we offer world-class non-voice support services that provide clear and straightforward solutions to your customers. From email support, live chat, to social media and other platforms preferred by your customers, MeliMaxx will have you covered. Another major issue in the tech industry is receiving a large influx of messages from different communication channels, especially when a new service or product is rolled-out. MeliMaxx can easily handle this for you, with our long experience in delivering non-voice technical support, we can optimize non-voice channels into a contacting avenue that can cater to your customer base 24 hours a day, 7 days a week. Flexibility and scalability will allow you to deliver technical support in a cost effective manner. Partner With MeliMaxx Let your customers reach you easily and provide them with real-time assistance across all communication channels. MeliMaxx’s team of tech support specialists will always be ready to provide quality assistance with the help our time-tested communication and customer service strategies! Contact us now, talk with one of our account specialists and let us help you provide world-class technical support services!
Everyone in the business world knows how important it is to manage account receivables. Mismanaged outstanding account receivables result in a negative impact on your company’s bottom line, customer relations, and productivity. Experience demonstrates that if aged too long, receivables will become uncollectable bad debt. And no matter what industry you are in, even the best efforts of a company to collect on its own, the process is still tedious. On top of that, it can strain your relationship with your customers and take away from your focus on delivering your core service or product. At MeliMaxx, we understand that finding the time to keep in touch with your customers regarding their payments can be difficult. As crucial as collecting payments is for your company, it is often overlooked or pushed aside so that you can attend to other important business aspects. Here’s where we can help you. MeliMaxx has been one of the most reputable collection service providers for years. We strictly comply with Fair Debt Collection Practice Act (FDCPA) best practices and requirements. MeliMaxx offers high-quality and cost-efficient collections BPO services that are designed to streamline your internal team’s collection efforts. Our team of experienced collection agents will contact your customer as representatives of your company and not as a third party collection agency. Why Work With Melimaxx? We Specialize In Customer Care We understand that collecting money is the most crucial part of your business and clients are your livelihood. With that, we make sure that every interaction we make with your customers is amicable and that we maintain good communication with them in order to make the collection process smooth. Many times, a payment has simply slid through the cracks as opposed to intentional non-payment. Our goal is to get the customer back into the payment cycle promptly and use the interaction as an up sell or cross sell opportunity. Exceptional Performance The core process of MeliMaxx’s collection service revolves around the focus of our client's objectives and our time-tested debt collection management strategies. All our collection processes are tailored to your brand and designed to accelerate the cash flow while preserving your positive relationship with customers. Our teams of highly-skilled and experienced collection representatives specialize in relationship building to ensure that you retain your customers. Work With Us! Let MeliMaxx help you with your debt collection needs! With our time-tested debt collection approach and our customer care specialization you are guaranteed to have better results. We will understand your brand values, business drivers, and customer experience standards to ensure that the collection service we have undertaken on your behalf are performed to the highest standard.
One of the most crucial parts of any business is keeping up with the competition. Regardless of your size, this is just a reality of business. Aside from balancing resources, keeping good lines of communication with your clients while taking control over business operations is also vital to achieving optimal results. And, in order to achieve these things, having an office with current and up to date equipment such as computers, telephone equipment, software, infrastructure and other expenditures are needed. What many startup companies and entrepreneurs quickly realize is that the cost of putting up a facility with such features can drain their capital, and more importantly - time. Time and money to secure a lease, purchase the right equipment and furniture, utilities and permitting can all sap vital resources. This is where the outsourcing solution option of seat leasing services comes into play. You provide your own employees, MeliMaxx provides the work space and equipment. A true win-win. For years, MeliMaxx has been one of the most reputable seat leasing companies in the Philippines. If you are on the lookout for a company that offers quality seat leasing services, check out MeliMaxx. MeliMaxx has been on one of the most reputable companies in the Metro Manila area that has been in the seat leasing industry for years. Here at MeliMaxx, we provide you with competitive and cost-efficient solutions that will help your business save as much time and money on outsourcing costs. Why MeliMaxx? We pride ourselves on providing the best outsourcing solutions for all types of business - and yes, that includes seat leasing services. We have leveraged our experience in working with the BPO industry for many years. Our pricing is affordable and we always try to work with your cash flow to make the deal happen. Here at MeliMaxx, we don’t just provide you with the office space, we also take into consideration both your personal and business goals. Our home is your home! We don’t mind you decorating the space you are leasing with your company colors and logo. In addition, you will also be able to take advantage of all the luxuries and amenities that our offices have, from our 24-hour IT support, Fiber Optic internet connection, centralized AC, power back-ups, a pantry with coffee and snacks, comfortable chairs - everything that your office needs and more. Your Success Is Our Success Here at MeliMaxx, we care for you and your business' success, which is why we are here to provide you with a turnkey, plug-and-play solution that will help you focus more on important business matters. Contact us today and one of our account specialists will provide you with a seat leasing service solution that will compliment your budget and your company’s needs.
How would you like to have access to a condensed list of hot leads, all just waiting for your call? Well, all that is possible through effective lead generation. It's no secret that lead generation services are one of the most effective tools that a company has to maximize and boost all their sales efforts. Lead generation has a lot of benefits, from stimulating buzz in your product, determining the customers who are, or might be interested in your product, and converting them into successful sales. Harnessing the potential of all the different communication channels that are accessible, MeliMaxx’s team of highly-skilled lead generation specialists will introduce your products or services, generate interest in your services, and boost the number of your clients. We offer lead generation solutions that will help you gain access to a unique list of leads filled with valuable data about your target market and their interests. Lead Generation Services That Work One of the foundations for any successful sales effort is lead generation. An empty or stagnant sales funnel is unacceptable. From calling potential clients, setting up appointments, to closing the deal and signing the contracts, none of it will be possible without building a list of solid leads that is based on your target market and customer. It has been one of the most important aspects of any business operation. Lead Generation requires a lot of focus and analysis of market trends and customer behavior, combined with great communication skills to produce the right questions to ask and to generate interest in your products and services. As one of the leading BPOs providing lead generation services, MeliMaxx will provide you with lead generation services that will drill down to your target demographic to give your sales team the best chances of closing a sale. Partner With MeliMaxx Now By entrusting your lead generation needs to MeliMaxx, you will be provided with a highly experienced team of lead generation specialists who have undergone comprehensive training. At MeliMaxx, we maximize our knowledge, time-tested strategies, and our very talented pool of lead generation experts to provide your business with an exceptional service that will provide a solid return on investment. Contact us today and get started with your lead generation campaign with MeliMaxx! You will be surprised at how competitive our packages can be! We can also customer lead generation service packages that will suit your business needs! Find out more about our packages and grow your business with one of the most reputable BPO companies!
Data entry is a process requiring time, dedication to detail, and accuracy. And with so much time being consumed by data entry processing, your employees are detracted from working on other revenue generating activities. With such difficulties being faced by most businesses nowadays, a need for outsourcing data entry processing arises. This is where MeliMaxx can help you.MeliMaxx has been one of the leading data processing service providers for many years. We offer a wide array of data entry services, with each service tailored to meet the needs of your growing company. With our highly-skilled team of experienced data entry specialists, we ensure that all data being processed is accurate and completely error-free. We have been providing quality data entry services for years, with local and international clients. Why Work With MeliMaxx? Maximize your ROI - Here at MeliMaxx, we provide you with most cost-effective solutions for your data entry processing needs. This allows you to focus on your business’ core services. Flexibility - By outsourcing your data entry processing with MeliMaxx, you will be able scale up or down based on seasonal demands or other short term needs. You don’t need to worry about temps and other hiring nightmares for seasonal solutions. You have MeliMaxx. Increase In Productivity - By hiring a highly-skilled team of experienced data entry experts, you can expect a quick and high-quality data entry processing of your projects while you manage your business productivity performance. Secured Processing - As one of the top providers of data entry services, we make sure that we only use the latest in technology and security tools to protect your information. Results - With time-tested employee management strategies, state-of-the-art technology, and highly-skilled experienced teams of data entry specialists, you can rest assured that you only get the best results with MeliMaxx Outsource With MeliMaxx MeliMaxx has been one of the leading data entry service for years. We have helped a lot of companies, both locally and internationally, improve their productivity and profitability with our time-tested data entry processing service. Our team of highly-skilled data entry specialists has the experience of working with clients in a variety of industries and markets. In addition, all our facilities are well equipped with all the latest technology in providing quality data entry service to ensure efficiency and security. So, if you are in need of a quick, reliable, and cost-effective solution for you data entry difficulties, then you have come to the right place. Allow us to help you focus on your core services and competencies. Let our highly-skilled team of specialists handle your data entry projects. Get in touch with us today!