Outbound and Inbound Sales
Sales campaigns are the lifeblood of any business. If you can’t sell your product or service, you are not going to be in business long. Market penetration and customer acquisition should be your top priorities, with retaining those customers as a close second. It has been the goal of MeliMaxx to provide sales solutions that are aligned with your marketing strategies to make sure that we get optimal results.
Here at MeliMaxx, we understand that penetrating your target market doesn't come easy. That is why we design, customize, and manage customer acquisition strategies that will help maximize your revenue. Our team of highly-skilled experienced sales professionals will closely work with you to make sure that we follow your branding guidelines when selling to your target audience. In addition, we know the importance of key performance metrics - such as CSAT (Customer Satisfaction), FCR (First Call Resolution), and Upsell/Cross-Sell opportunities - and how they can impact the overall success of your sales campaign. By hiring MeliMaxx, you can leverage 5 – 8 of our sales professionals for the price of one of your inhouse sales reps. This is one of the many benefits to leverage a call center in the Philippines.
Inbound Sales Services
When a customer calls the sales line, half of the sale has already been done. The customer may just have questions that they want to be addressed immediately or they just want to hear a voice to reassure them they are making the right decision. It is the job of the sales representative to make sure that they provide accurate information to the customer. With MeliMaxx's team of highly-skilled sales agents, we will ensure that each query is answered and that we provide a value proposition for your product.
Inbound sales revolve around marketing focused on being found by your target market. With that, MeliMaxx makes sure that every inbound sales representative is well-trained about the products or services that your company is selling to ensure that all your sales goals are met.
Outbound Sales Services
Outbound marketing is one of the most cost-effective solutions for businesses that are looking to increase sales. With MeliMaxx’s outbound sales services, you will be provided with solutions that will help you reduce the time and costs being spent on your internal outbound telemarketing campaigns. In addition, it also gives your organization access to all of the benefits that an outsourced contact center has to offer. It’s simply a no brainer to go with MeliMaxx. For every one of your sales force members, you can hire 5 – 8 of MeliMaxx’s agents.
Partner With MeliMaxx
By partnering with MeliMaxx, you will be able to work with a highly-skilled team of experienced sales representatives who will make sure that every call they receive or make is either converted or added to your lists of future sales. Contact us now and talk with one of our account specialists!