Everyone in the business world knows how important it is to manage account receivables. Mismanaged outstanding account receivables result in a negative impact on your company’s bottom line, customer relations, and productivity. Experience demonstrates that if aged too long, receivables will become uncollectable bad debt. And no matter what industry you are in, even the best efforts of a company to collect on its own, the process is still tedious. On top of that, it can strain your relationship with your customers and take away from your focus on delivering your core service or product. At MeliMaxx, we understand that finding the time to keep in touch with your customers regarding their payments can be difficult. As crucial as collecting payments is for your company, it is often overlooked or pushed aside so that you can attend to other important business aspects. Here’s where we can help you.
MeliMaxx has been one of the most reputable collection service providers for years. We strictly comply with Fair Debt Collection Practice Act (FDCPA) best practices and requirements. MeliMaxx offers high-quality and cost-efficient collections BPO services that are designed to streamline your internal team’s collection efforts. Our team of experienced collection agents will contact your customer as representatives of your company and not as a third party collection agency.
Why Work With Melimaxx?
We Specialize In Customer Care
We understand that collecting money is the most crucial part of your business and clients are your livelihood. With that, we make sure that every interaction we make with your customers is amicable and that we maintain good communication with them in order to make the collection process smooth. Many times, a payment has simply slid through the cracks as opposed to intentional non-payment. Our goal is to get the customer back into the payment cycle promptly and use the interaction as an up sell or cross sell opportunity.
The core process of MeliMaxx’s collection service revolves around the focus of our client's objectives and our time-tested debt collection management strategies. All our collection processes are tailored to your brand and designed to accelerate the cash flow while preserving your positive relationship with customers. Our teams of highly-skilled and experienced collection representatives specialize in relationship building to ensure that you retain your customers.
Work With Us!
Let MeliMaxx help you with your debt collection needs! With our time-tested debt collection approach and our customer care specialization you are guaranteed to have better results. We will understand your brand values, business drivers, and customer experience standards to ensure that the collection service we have undertaken on your behalf are performed to the highest standard.